Current Opportunities

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A resort defined by character, charm and exceptional staff

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Exempt Position

Director of Private Events 
The Director of Private Events oversees all aspects of our event set-up, service, and breakdown including but not limited to weddings and social events, corporate group meetings, retreats and incentive programs. The person in this role is responsible for staff training, managing staff performance and executing events that exceed the guest expectation while also serving as an active business partner working towards the overall company service and financial goals. The person in this role must have a minimum of 3 years Banquet experience in a luxury environment, preferably in a management of high level supervisory position and must bring advance computer skills including point of sale use and programming, Microsoft office skills including basic use of Excel spreadsheets and must be able to produce written documents and reports. In addition, success in this role requires as strong ability to analyze and interpret financial documents and event data such as banquet event orders and must have an exceptional ability to identify staffing needs based on the service goals and event details. The Director of Banquet Events must be adept in gracefully handle competing priorities and must communicate proficiently in English.

Front Office Assistant Manager
This person in this role will assist in overseeing the day to day operation of the Front office including Front desk, PBX, Guest services and Night Audit and ensures the highest standards of service are maintained. The person in this role is also responsible for training and development of staff, must be able to step into any Front Office role as needed and serves as the primary evening manager on duty for the property. This position requires minimum of 2 years luxury hotel Front Office or Guest Service experience, preferably in a supervisory capacity, strong computer and communication skills, conflict resolution experience and the ability to communicate proficiently in English. Previous hospitality education or experience in a 5 star environment preferred.  

Front Office Manager
Closed to new applications

Hourly/Non-Exempt Positions 

Bartender | Part-Time
Courteously, enthusiastically, and efficiently takes orders, prepares and serves alcoholic and non-alcoholic beverages and meals to guests in accordance with existing steps of service. This position requires a minimum of 1-2 years current experience as a bartender in a resort environment. Must have a valid San Diego Food Handlers card and the ability to communicate proficiently in English.

Bar Host/Hostess | Part-Time
The person in this role Serve as consistent point of contact for restaurant outlets. Courteously greets and escorts guests to assigned tables and assist in seating, ensuring existing standards of service. Answering phone calls as necessary with the highest level of professional language in a calm, clear and concise manner. This position requires a minimum of 1-2 years current experience as a host/greeter in an up-scale restaurant environment, English communication skills, Engaging, warm personality, and a valid San Diego Food Handler's Card. Must have flexible availability to work mornings, evenings, weekends and holidays.

Bar Food Runners | Part-Time
This position requires 6 months current experience as a food runner in a fine dining environment and 1-2 years experience as a bus person in a upscale environment. Must have a valid San Diego food handler's card and the ability to communicate proficiently in English. Must have flexible availability to work mornings, evenings, weekends and holidays.

Chef de Partie | Full-Time
The person in this role must be either a graduate from a culinary school with 2 to 4 years cooking experience in fine dining or 6 to 8 years cooking experience in international and regional cooking in a fine dining establishment. Must be available to work PM shifts including overnight if needed, must be able to communicate proficiently in English.

Housekeeping Houseperson | Full-Time
The Houseperson is responsible for the cleanliness of the guest rooms interior and exterior including guest patios, entrance areas, linen closets, stairwells, walkways, pathways, trash rooms. Other responsibilities include deep cleaning, handling guest's requests stocking and removing linen, pressure washing, shampooing carpets, floor care and performing special projects. This position requires prior guest contact experience, able to lift/carry up to 10lbs. frequently and 25lbs. occasionally. Flexible availability to work mornings, weekends, and holidays. Must have basic English communication skills.

Housekeeping Office Coordinator | Full-Time 
Closed to new applications. 

Line Cooks | Full-time and Part-time Available
This position is responsible for preparing and planning for breakfast, lunch and dinner items. Maintains established quality standards. Know assigned menus and be able to assist other employeesSuccessful candidates have a culinary degree and a minimum of 2 years culinary work experience in a fine dining environment. Candidates that do not have a culinary degree must have a minimum of 3 to 4 years fine dining experience cooking international and regional cuisine. All candidates must possess a San Diego Food Handler's card and must have the ability to communicate proficiently in English.  

Pastry Cooks | Part-time
The Pastry Cook is responsible for preparing and planning of sweet items, pastries, cakes, ice creams, sorbets, fruit compotes, breads and chocolates for breakfast, lunch and dinner, as well as various specialty items for amenities and special functions. Maintains established quality standards. Knows assigned menus and be able to assist other employees. This position requires culinary degree with 1-2 years pastry experience in fine dining or without culinary degree, 3 to 4 years pastry work experience including breakfast and lunch in international and regional cooking in a fine dining establishment.  

PBX Phone Operator | Full-Time
The person in this role routes incoming phone calls and also communicates the details of all Rancho Valencia services and amenities to both the internal and external caller. The PBX operator is a liaison between the in-house guest and the outside caller and all the outlets within the property. The PBX operator also supports In-Room Dining by receiving and inputting In-Room Dining orders for the guest. This position requires exceptional phone manner, polished communication skills and demeanor, and the ability to work well independently and with a team. Flexible availability to work weekends, holidays and both day and evening shifts required. The ideal candidate has previous hotel PBX operator experience, previous front desk experience helpful.

Restaurant Food Runners | Part-Time
This position requires 6 months current experience as a food runner in a fine dining environment and 1-2 years experience as a bus person in a upscale environment. Must have a valid San Diego food handler's card and the ability to communicate proficiently in English. Must have flexible availability to work mornings, evenings, weekends and holidays. 

Restaurant Server Assistants | Full-time and Part-time Available
This position will assist restaurant servers in providing quality food and beverage service to guests, according to hotel specifications, courteously and efficiently. Maintain cleanliness of tables, service areas and equipment. This position requires 1 year current experience as a food runner in a fine dining environment and 2-3 years experience as a bus person in a upscale environment. Must have a valid San Diego food handler's card and the ability to communicate proficiently in English. Must have flexible availability to work mornings, evenings, weekends and holidays.

Reservations Sales Agent | Full-Time
The person in this role will provide a courteous, knowledgeable first contact for all incoming reservation calls. This position is responsible for selling a full guest experience by answering questions on rates, hotel facilities, services and special promotions and takes the call beyond simply taking a reservation request. Additional responsibilities are to process all reservations, changes and cancellations received by GDS, on-line, fax or email, Will work closely with Group Sales and Catering Department. Must have flexible availability and must be able to communicate proficiently in English.  

Spa & Pool Supervisor | Part-Time (floater)
The Spa and Pool Supervisor is a Food & Beverage and Guest service professional with responsibility for seamless service to the spa and pool guests including but not limited to offering food and beverage service, monitoring the timeliness of food and pool amenity deliveries, ensuring the upkeep and tidiness at the pool and nearby areas. This position covers Main Spa & Pool Supervisor's days off. The Spa and Pool Supervisor is both a leader and a role model for adherence to and training of all five star and five diamond standards. To positively impact the guest and employee experience, this individual applies a warm demeanor, exceptional communication skills, experience with all aspects of the menu offerings including food service, preparation, ingredient lists, and up selling techniques to all interactions. The ideal candidate has unwavering attention to detail, leadership experience and proven ability to motivate and inspire staff. 

Spa Cleaner | Part-time
The Spa Cleaner works very early morning shifts in order to complete most of the cleaning prior to the spa opening for the day. The person in this role is responsible for cleaning spa treatment rooms, waiting areas, locker rooms and the Fitness facilities and will also transport linen to and from the laundry area. This position requires availability to work Saturday & Sunday at 4am. Basic English communication skills and previous cleaning work experience necessary.

Spa Massage Therapist | On-Call
This position requires a minimum of 2 years Massage experience in a resort spa setting, overall minimum of 5 years' experience, excellent Swedish, Deep Therapeutic, Hot Stone and pre-natal massage, NCBTMB certification (dated within two years of hire), SD County license & CA Certification of Massage. Must be able to communicate proficiently in English.

Spa Nail Technician | On-Call
This position requires a minimum of 5 years' experience and a current State Board License. Must have the ability to communicate proficiently in English and must be available to work Sundays and Mondays, including holidays.

Steward/Dishwasher | Full-Time 
The person in this role is responsible for washing and cleaning glass, china, silver, pots, pans and cooking equipment by machine and hand. Keeps the dish/pot washing area and equipment clean and organized. Additionally cares for and minimize breakage of all such equipment and completes any cleaning projects as advised by Stewarding Supervisor or Chef. Must be able to lift/carry up to 30lbs. frequently and 45lbs. occasionally. Flexible availability to work mornings, evenings, weekends, and holidays. Must have basic English communication skills.  

Tennis Pro (for Junior Tennis program) | On-Call
The person in this role will provide Tennis lessons for our Junior Tennis program and will contribute to the overall property goals of offering a unique and outstanding tennis and resort experience. This position requires related experience (a minimum of 4.5 level) as well as teaching and coaching experience. Must be certified USTA, USPTA, or PTR member and must have the ability to communicate proficiently in English . Previous experience coaching children is greatly preferred.  

Seasonal Positions

Pool Attendants | Seasonal Full-Time & Seasonal Part-Time Available
The pool attendants primary role is to engage with pool guests in order to ensure the guest has all needed amenities and supplies. While tending to guests, the Attendant is also responsible for the set up and tidiness o the pool at all times throughout the shift. This requires maintaining a pristine level of cleanliness and organization in the following areas; Spa pool, Resort pool, Cabanas, lounge chairs, restrooms and pool locker rooms. The attendant also provides water, clean towels; refreshing spritz and delivers daily amenities to guests throughout the day.

Pool Servers | Seasonal Full-Time & Seasonal Part-Time available
This position requires a minimum of 1 year experience as a restaurant server or equivalent. Must be able to stand for long periods of time, lift/pull/push at least 30lbs frequently, and must be able to use up selling techniques successfully. Must have a valid San Diego Food Handlers card and the ability to communicate proficiently in English. Must have flexible availability to work weekends and holidays.

 

 

 

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